Covid Regulation 19
Information for a safe and pleasant holiday
Dear customer, we invite you to read these few lines which are very important to ensure maximum safety for our guests and for the service staff.
There are some rules to follow by law (DPCM May 17, 2020 Annex 6), which we have all come to know by now, and other practices to ensure that you can respect others and have maximum comfort for your stay.
As a general rule, it is mandatory to:
wear the mask indoors
wash your hands with soap and water or disinfectant gel before touching an object
keep the interpersonal distance of at least 1 meter, for a family group it is not necessary to respect the distance
We ask you to send the documents for check-in at least two days in advance via scan to firstname.lastname@example.org or via Whatsapp (mobile number 378.3015510) which will allow you to simplify and speed up the delivery of the keys and not have to handle the media. (the identity documents will be used exclusively for the purposes of registering the residents as required by law and eliminated immediately after – (Article 109 TULPS, DPGR 23 May 2018)
Upon arrival, to avoid crowds, please enter only one person per group or family unit for check-in, keeping the distance from other customers
In the dining room the same rules of spacing, hand hygiene and use of the mask must be respected, to be worn only when standing; sitting at the table can be removed.
In outdoor areas such as the swimming pool and garden, a mask is only necessary when the social distance from other people of 1 meter is not respected, it is also necessary to maintain a distance of at least 1.5 meters between chairs or loungers.
For all other information the reception will always be available; once in the hotel it is advisable to contact the switchboard by telephone.
In order to protect the health of the people inside the hotel and ensure the health of the environment, the current regulations prohibit entry into the structure:
in the event that it is positive for Covid-19, or is in any case subject to the quarantine measure;
in the event that in the last 14 days he has had contact with subjects who tested positive for Covid-19 or comes from areas at risk according to the indications of the WHO;
if you have fever (over 37.5 ° C) or other symptoms
In the event of the onset of such symptoms after your entry into the facility, you must promptly inform the company manager, taking care to remain at an adequate distance from the people present, and notify your family doctor and health authority.
By entering the facility, you undertake to comply with all the provisions of the Authorities and company rules, and in particular to maintain a safe distance, wear a mask when necessary, and observe the rules of hand hygiene and maintain correct behavior in terms of hygiene .
Many thanks for your understanding, we are doing everything possible for your safety and for a pleasant holiday in the comfort of our environments, we only ask you to help us in this little effort.
If you want to download this brochure, you can download it here
pursuant to current legislation on the protection of personal data (EU Regulation no.679 of 2016 OJ L 127 of 23/05/2018), we wish to inform you that the processing of your personal data is carried out with correctness and transparency, for lawful purposes. and protecting your privacy and your rights.
The treatments are also carried out with the aid of computerized means for the following purposes:
to acquire and confirm your booking of accommodation and ancillary services, and to provide the requested services.
to fulfill the obligation set out in the “Consolidated Law of Public Security Laws” (Article 109 Royal Decree 18.6.1931 no. 773) which requires us to communicate to the Police Headquarters, for public security purposes, the details of the clients staying
to fulfill current administrative, accounting and tax obligations.
to speed up the registration procedures in case of subsequent stays at our facility.
to carry out the function of receiving messages and telephone calls addressed to you during your stay. Your consent is required for this purpose. You can withdraw your consent at any time. However, the processing will cease on your departure.
to send you our promotional messages and updates on rates and practical offers
to you. For this purpose, after obtaining your consent. You can withdraw your consent at any time;
for the purpose of protecting people, property and corporate assets through a video surveillance system of some areas of the structure, identifiable by the presence of specific signs.
We also wish to inform you that the European Regulation recognizes certain rights, including the right of access and rectification or cancellation or limitation or opposition to processing, in addition to the right to data portability, if and as applicable (articles from 15 a 22 of EU Regulation no. 679 of 2016). You can also lodge a complaint with the supervisory authority, according to the procedures provided for by current legislation.
For any further information, and to assert the rights recognized to you by the European Regulations, you can contact: Data Processor Mr. Luigi, owner of the hotel
Contacts Tel. 0584 745806 or by email to email@example.com
Acquisition of consent upon the client’s arrival
I, the undersigned ……………………………………………………………. pursuant to current legislation on the protection of personal data (EU Regulation no. 679 of 2016), having received the information on the processing of my personal data:
□ I authorize □ I do not authorize the accommodation facility to communicate external data relating to my stay for the exclusive purpose of allowing the function of receiving messages and telephone calls addressed to me
□ I authorize □ I do not authorize the accommodation facility to keep my personal details in order to speed up the registration procedures in case of my subsequent stays
□ I authorize □ I do not authorize the accommodation facility to send periodic documentation on rates and offers to my home address or to my e-mail address.
Date and signature of the Customer …………………………….